How do I port my number?
Want to keep using your existing phone number? No problem! We’ve put a lot of work into our porting process to make it as smooth as possible and have it dialed in.How porting works
1
Gather information from your current carrier
Each carrier requires different information - we’ll show you exactly what to find and where to find it.
2
Submit your port request
Fill out the port request form in the CurrentClient app with your carrier information.
3
We handle the nitty gritty details
We submit your request to the carriers and work with them to get it approved. If there are any issues, we’ll loop you in.
4
Port gets approved and scheduled
Once approved, the port gets scheduled 7-10 days in the future, typically very early AM (1-2 AM) so it’s ready when you wake up.
5
Cancel old service
Once the port is approved and scheduled, you can cancel your old service.
Timeline: Most ports are approved within 3-5 business days and scheduled
7-10 days out from approval.
Two types of ports
We offer two port options to fit your needs:- Full port (calls and texts): Port both calling and texting to CurrentClient. This is our most popular option - you’ll handle everything in one app and can cancel your old provider.
- Text-only port (SMS hosting): Keep your current phone service for calls while using CurrentClient for texts. Great if you’re happy with your voice service but want better texting capabilities.
Want to learn more about text-only porting? Check out our SMS hosting
guide.
What to expect after your port
Calls
Working immediately after the port completes. If any issues, we escalate
right away.
Texting
Inbound texts work immediately. Outbound texts can take up to 48 hours to
register with carriers.
Choose your current carrier
Select your current phone provider to see step-by-step porting instructions:
Google Voice Personal
Port from your personal Google Voice account
Google Voice Business
Port from Google Workspace Voice
Vonage
Port from Vonage business phone service
Don’t see your carrier? No worries! Most carriers follow similar
processes. Just reach out and we’ll help you gather the right information.
Frequently asked questions
Is there any downtime during the port?
Is there any downtime during the port?
You can use your number normally while we wait for the scheduled port date. The actual cutover happens quickly and in most cases you’ll notice no downtime.In rare cases, we may need to work with the phone carriers to resolve issues, but we’ll jump on this right away and keep you informed throughout the process.
Can I port multiple numbers at once?
Can I port multiple numbers at once?
Yes! If you have multiple numbers to port, just reach out to us and we can
batch them together to make the process easier.
Do I need to do anything to get the port approved?
Do I need to do anything to get the port approved?
Just gather the information from your existing carrier and submit the port
request in the app. We handle all the technical coordination with the carriers
after that.
What if my port gets rejected?
What if my port gets rejected?
No worries - this is rare, but if it happens, we’ll work with you to identify what information needs to be corrected and resubmit quickly.
What if my carrier is not listed here?
What if my carrier is not listed here?
All good! We can port from most carriers. Just fill out the port request form the best you can, most carriers have the same information.
Start your port request
Ready to get started? Head to the port request form in the app to submit your information.Start port request
Hop into the app and start the port request process