How do I port my number?
Want to keep using your existing phone number? No problem! We’ve put a lot of work into our porting process to make it as smooth as possible and have it dialed in.How porting works
1
Gather information from your current carrier
Each carrier requires different information - we’ll show you exactly what to find and where to find it.
2
Submit your port request
Fill out the port request form in the CurrentClient app with your carrier information.
3
We handle the nitty gritty details
We submit your request to the carriers and work with them to get it approved. If there are any issues, we’ll loop you in.
4
Port gets approved and scheduled
Once approved, the port gets scheduled 7 days in the future, typically very early AM (1-2 AM MST) so it’s ready when you wake up.
5
Cancel old service
Once the port fully completes, you can cancel your old service.
Timeline: Assuming you have provided us with all of the correct information, most ports take about 7 days to complete from the time you submit the request. Note that some carriers take an additional 1-3 days to transfer over outbound texting capabilities.
Two types of ports
We offer two port options to fit your needs:- Full port (calling and texting): Port both calling and texting to CurrentClient. This is our most popular option - you’ll handle everything in one app and can cancel your old provider.
- Text-only port (SMS hosting): Keep your current phone service for calling while using CurrentClient for texts. Great if you’re happy with your voice service but want better texting capabilities.
What to expect after your port
Calling
Working immediately after the port completes. If there are any issues, we escalate
things with phone carriers right away.
Texting
Inbound texting typically works immediately. Outbound texting can sometimes take another 1-3 days depending on the carrier.
Choose your current carrier
Select your current phone provider to see step-by-step porting instructions:
AT&T
Port from AT&T
Google Voice Personal
Port from your personal Google Voice account
Google Voice Business
Port from Google Workspace Voice
MyRepChat
Port from MyRepChat
RingCentral
Port from MyRepChat
T-Mobile
Port from T-Mobile
Verizon
Port from Verizon
Vonage
Port from Vonage business phone service
Zoom
Port from Zoom
Don’t see your carrier? No worries! Most carriers follow similar
processes. Just reach out and we’ll help you gather the right information.
Frequently asked questions
Is there any downtime during the port?
Is there any downtime during the port?
You can use your number normally while we wait for the scheduled port date. The actual cutover happens quickly and in most cases you’ll notice no downtime.In rare cases, we may need to work with the phone carriers to resolve issues, but we’ll jump on this right away and keep you informed throughout the process.
Can I port multiple numbers at once?
Can I port multiple numbers at once?
Yes! You can include multiple phone numbers in your port request.
Do I need to do anything to get the port approved?
Do I need to do anything to get the port approved?
Just gather the information from your existing carrier and submit the port
request in the app. We handle all the technical coordination with the carriers
after that.
What if my port gets rejected?
What if my port gets rejected?
No worries! If this happens, we’ll work with you to identify what information needs to be corrected and get it resubmitted.
What if my carrier is not listed here?
What if my carrier is not listed here?
All good! We can port from most carriers. Just fill out the port request form, tell us who your carrier is, and we’ll take care of it.
Start your port request
Ready to get started? Head to the port request form in the app to submit your information.Start port request
Hop into the app and start the port request process