What is Slack?
Slack is a team communication platform that brings all your conversations, files, and tools together in one place. It’s where work happens for millions of teams worldwide.How CurrentClient works with Slack
You can use CurrentClient with Slack in two powerful ways:1. Real-time notifications
Get instant alerts in Slack when important events happen:- Incoming messages from clients
- New voicemails
- Missed calls
2. Complete SMS archiving
Archive all SMS activity to a dedicated Slack channel:- Every inbound message
- Every outbound message
- Full conversation history in one searchable place
How do I set it up?
Setup is straightforward depending on what you need:For notifications
1
Go to integrations
Navigate to your integrations
settings
2
Enable Slack
Find Slack in the list and toggle it on
3
Authenticate
Sign in with your Slack account to connect
4
Choose notifications
Select which events you want sent to Slack (texts, calls, voicemails)
Set up Slack notifications
Configure which alerts go to Slack
For SMS archiving
1
Go to archiving settings
Navigate to your archiving
settings
2
Select Slack channel
Choose the Slack channel where you want messages archived
3
Save settings
Enable archiving and save your configuration
Set up SMS archiving
Archive all messages to a Slack channel