What is status in CurrentClient?
CurrentClient lets you set your status to show your availability to your team and control how calls are handled. Your status can be set to Online or Away, helping you manage your work-life balance and team communication. There are 3 different statuses you can set:- Online: You’re available and calls will ring through
- Away: You’re not available and calls go to voicemail
- On a call: You’re currently on a call
Why use status?
There are three key benefits to using the status feature:1. Control incoming calls
When you’re set to Away and using our VoIP phone plan calls won’t ring through to you. If you are using the call forwarding feature, calls will still ring like normal. They’ll go straight to voicemail instead. Perfect for:- Taking a vacation without interruptions
- Stepping away from the office for meetings
- Focus time when you need zero distractions
- After-hours peace of mind
2. Keep your team informed
Your status is visible to your entire team in the app. They’ll instantly know:- If you’re available for calls
- When you’re taking a break
- If they should expect a quick response
- When to reach out to someone else for urgent matters
3. Active call status
When you’re on a call, your status automatically updates to show “On a call”. This lets your team know you’re busy without you having to manually update anything.How do I update my status?
1
Open the app
Go to your home screen in the CurrentClient mobile app
2
Access your profile
Tap on your avatar in the top left corner
3
Toggle your status
You’ll see your current status - simply toggle between Online and Away as
needed
Home screen
Status toggle
FAQ
What if my status shows as red?
What if my status shows as red?
This usually means the system hasn’t recognized that you’re online.
Simply toggle your status to Online and you’ll be good to go. The system
will refresh and show the correct status.
Does status affect text messages?
Does status affect text messages?
No, your status only affects incoming calls. Text messages will always come
through regardless of your status setting.
Can I set custom status messages?
Can I set custom status messages?
Currently, CurrentClient offers Online and Away statuses. Custom status
messages are a feature we’re considering for the future based on user
feedback.
Will my status sync across devices?
Will my status sync across devices?
Yes! Your status automatically syncs across all your devices. Set it on mobile
and it updates on desktop, and vice versa.
What happens to calls when I'm set to Away?
What happens to calls when I'm set to Away?
When you’re Away, calls go directly to voicemail. Callers will hear your
voicemail greeting and can leave a message. You’ll see missed call
notifications when you return.